Are You Leaving Money on the Table? Try Claiming Back Treatment Costs Through Employee Benefits
- Kerry Baxter
- Jan 5
- 2 min read
Many people don’t realise they’re entitled to claim back the cost of complementary therapies through their workplace healthcare benefits. Even more surprising? A huge number of employees never use these benefits at all.
If you have an employee healthcare plan, there’s a strong chance you already have an allowance waiting to be used — for treatments like massage, reflexology, and lymphatic drainage at Cheltenham Reflexology and Massage.
The Hidden Gap: Benefits That Go Unused
Employee healthcare plans are now common across many workplaces. Employers offer them to support staff wellbeing, reduce stress, and improve overall health.
Yet studies and industry reports consistently show that a large percentage of employees either:
Don’t know what their plan covers
Assume alternative therapies aren’t included
Forget to claim back treatment costs
Or simply let the allowance expire at the end of the year
That unused allowance is money you’ve effectively already paid for through your employment package — but never benefitted from.
Alternative & Holistic Therapies Are Often Covered
This is where many people miss out. Modern healthcare plans frequently include an allowance for complementary or holistic therapies, such as:
Massage therapy
Reflexology
Lymphatic drainage
Stress-relief and wellbeing treatments
These therapies are widely recognised for supporting physical health, reducing stress, aiding recovery, and improving overall wellbeing and we offer them all at Cheltenham Reflexology and Massage.
FHT Membership Matters — And It Works in Your Favour
At Cheltenham Reflexology and Massage, all treatments are carried out by a Federation of Holistic Therapists (FHT) member.

Why is that important?
Because many healthcare providers require therapists to be registered with an accredited professional body, and FHT is one of the most widely recognised in the UK. This means treatments carried out here are often eligible for reimbursement through employee healthcare plans.
In simple terms:
✅ You pay for your treatment
✅ You submit your receipt to your healthcare provider
✅ You claim back all or part of the cost (depending on your plan)
How to Check If You’re Covered
If you’re unsure whether you can claim back treatment costs, try these quick steps:
Check your employee benefits portal or handbook
Look for sections labelled “Complementary Therapies,” “Holistic Treatments,” or “Wellbeing Allowance”
Confirm whether treatment by an FHT-registered therapist is accepted
Keep your receipt and submit a claim — it’s usually straightforward
If in doubt, your HR department or healthcare provider can confirm this quickly.
Don’t Let Your Allowance Go to Waste
Workplace healthcare benefits are there to be used. Whether it’s easing muscle tension, managing stress, supporting lymphatic health, or simply taking time to reset, these treatments aren’t indulgent extras.
They’re part of preventative self-care that employers actively want staff to access.
If you haven’t checked your healthcare benefits recently, now is the perfect time.
You may already be entitled to treatments at Cheltenham Reflexology and Massage — and all you need to do is claim them back.
Will you use yours?
Cheltenham Reflexology and Massage, Cheltenham Film Studios, Hatherley Lane, Cheltenham, Gloucestershire, GL51 6PN.





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